Based in Marrakech and reporting to the Finance and Admin Delegate in Marrakech, and under the overall technical guidance of the IT Regional Manager- Digitization for MENA, the IT Officer is responsible for implementing and supporting the organizational IT Strategy in Morocco.
The IT Officer ensures that all end users of IT systems receive timely support to effectively use the IT systems and solutions provided in the office when deemed. This position is a key contributor to the delivery of these services, with a focus on IT infrastructure and 2nd level service desk function. This position participates in processes related to IT infrastructure operations, maintenance, and upgrades. This includes maintaining hardware (computer networking equipment, servers, network attached storage, Uninterrupted Power Supply), including their life-cycle management. The IT Officer participates in project teams to test new systems being introduced. He/She also delivers training to end users, either individually or in small groups related to the use of the networks and IT resources within the office. All services provided by the IT Officer are tracked and reported on by using IT Service Management software tools.
Open until February 9, 2024
Candidates must apply through the link IFRC job detail | IFRC
The duration of the position is 12 months (1 year).
The position is based in Marrakesh.